Refund Policy:

Each of site-host's web hosting plans carries a 30 day money back guarantee. If you are not completely satisfied with our services within the first 30 days of your contract, you will be given a full refund of the contract amount excluding setup fees (if any) and overages.

Setup fees are refundable for the following reasons only: (1) the account order is canceled prior to activation; or (2) the domain name was not available at the InterNIC.

This policy does not apply to any additional services such as overages, additional disk space, additional pop accounts, etc.

All cancellations must be received electronically from your control panel, under the Account Management area. All other forms of notice will not constitute acceptance of any cancellation, with the exception of resellers, who may email: cancellations@site-host.com to cancel their resold accounts. A reseller's main account can be cancelled through the control panel as well.

Refund Policy for Renewals
Renewals of web hosting contracts will be refunded if site-host is notified within the first 7 days following renewal date. No refunds will be granted for notifications received after this date.