1. If I register a domain name with you, do I own it?
2. What is the "Domain Naming Convention"?
3. How long does it take to register a domain?
4. Can I move my domain to another hosting provider?
5. How do I make changes on my domain record?
Before registering a domain, please note the following:
Domain Name Registrations are NON-CANCELABLE.
Transactions are processed real-time because of our automated, sophisticated system and since we interface with the VeriSign Global
Registry Services (formerly Network Solutions, Inc.) the payment is received immediately. Please be sure to read our web site thoroughly before registering a domain.
| 1. If I register a domain name with you, do I own it? |
Yes, If you register a domain with Site-Host, you are listed as the domain registrant. You will be liable for all billings, renewals, actions and information pertaining to such domain.
Site-Host only acts as middle person between you and the Actual Registrar.
The registrant (you) are required to pay Site-Host for such registration. Site-Host in turns pays the registrar for the domain registration of your domain. After Site-Host pays such
fees, if there is any delinquency on your payment to Site-Host, the domain name will become the property of Site-Host. Site-Host may choose to sell the domain to a 3rd party or back to
you the original registrant at an inflated price, at their sole descretion.
| 2. What is the "Domain Naming Convention"? |
When registering a domain name with Site-Host certain naming conventions must be followed:
- Domain names must end in .com, .org, or .net. No other extensions are allowed.
- Domain names are alpha-numeric and may use a - (dash). The dash cannot be at the
beginning or end of a domain name.
- Domain names may be up to 67 characters total(including the suffix or extension).
Failure to follow the above naming convention guidelines will result in failure of domain name registration. If setting up the domain as part of a hosting package, faulure to
register the domain will require you to submit registration manually, thus not qualifying you for the Hosting combination discount.
| 3. How long does it take to register a domain? |
When registering a domain name with Site-Host, when ordering Registration & Hosting, the domain name is
immediately processed through the InterNIC database upon completition of the order form.
When registering a domain name with Site-Host, when ordering a Registration Only, the domain name is
processed through the InterNIC database upon confirmation of your order an payment.
Despite the time of entry, the process still takes up to 48 hours to fully take effect and
appear when performing a whois query from time of entry.
Even though the name doesn't display on a whois query immediately,
it's reserved for the registrant of the domain name and is unable to be registered
by anyone else.
After your registration is submitted, please allow up to 72 hours for the domain to propogate throughout the internet community.
| 4. Can I move my domain to another hosting provider? |
Yes, you can move the domain name to another provider at any time, simply fill out the Domain Name Modifications Form.
If your registration fee was discounted because you regsitered as part of the Registration & Hosting package pricing,
you are expected to host with Site-Host for a period of no less than 1 year (12 months).
If you decide to move to another
provider within that 1 year period, Site-Host will charge you for the difference in pricing for the domain name registration ($4 a year).
Failure to
pay this difference will be viewed as delinquent payment on the domain registration, and the ownership of the domain will be immediatly turned over
to Site-Host. Site-Host may choose to sell the domain to a 3rd party or back to
you the original registrant at an inflated price, at their sole descretion.
| 5. How do I make changes on my domain record? |
In order to make changes to your domain record, simply fill out the Domain Name Modifications Form.
Updates are processed within 24 hours and may take anywhere from 1-7 days to take effect depending on the type of change.
